We’re always happy to hear from you so if your question isn’t answered below just drop us a line.

FAQs

  • Where is my order?

    All of our products are sent via Royal Mail second class post, unless you’ve opted for Royal Mail Tracked. You can check estimated delivery times on the Royal Mail website. For orders that are delayed (ie haven’t arrived with you by 10 days), please get in touch with us via hello@weareherehear.com with your name, email address and order number.

  • Can I add a message if it’s a gift?

    You most certainly can. Before you check out, please include your note in the notes section and we will ensure a handwritten message accompanies your gift. An invoice will not be included with your package, so it can be sent directly to the recipient.

  • How long will my delivery take to arrive?

    We send all of our products via Royal Mail second class post. They estimate deliveries will take 2–3 working days, although please allow longer at busy times of year i.e. Christmas. For international shipping, delivery times will vary. More shipping info is available on product pages.

  • Do you ship overseas?

    Yes, we offer worldwide shipping on our products. Shipping fees will be calculated at checkout.

  • What affirmation cards should I buy?

    All our products have detailed descriptions on who and what occasion they are useful for. However if you’re having trouble deciding, please don’t hesitate to drop Nicola an email at nicola@weareherehear.com and she will be happy to help you find exactly what you’re looking for.

  • Which hypnobirthing course would be best for me?

    All of our courses are outlined and described on their individual course pages.
    However if you’d like any further advice, please don’t hesitate to drop an email to nicola@weareherehear.com.

  • At what stage of my pregnancy should I start a hypnobirthing course?

    We recommend beginning your hypnobirthing course anytime from your 20th week of pregnancy.

  • Is it too late to start a hypnobirthing course?

    If you’re coming to hypnobirthing later on in your pregnancy, please don’t worry. Our self-paced hypnobirthing course is available to receive in its entirety on receipt of payment, meaning you can learn at a time, place and pace that suits you. Hollie also offers 1-1 power hours where you’ll have an hour to discuss anything you’d like (including pregnancy and birth!), or alternatively you may want to consider the shorter hypnobirthing essentials course, which also serves well as a hypnobirthing refresher.

  • Does Hollie teach in-person courses?

    All of Hollie’s courses are taught in real time over Zoom and the format works really well. However if you would like an in-person course, please take a look at our YMBP teachers page to find a teacher who is running in-person classes close to you.

  • Can I gift a course, an MP3 and/or a product?

    Yes of course! Please email nicola@weareherehear.com and she can arrange this for you.

  • Can I pay by card… not PayPal?

    You are able to pay using card details only and not a PayPal account. You need to click through to PayPal and choose the ‘pay with card details’ option.

  • Can I gift a hypnobirthing course?

    You can gift a course, absolutely. Once you have purchased your course (you can gift any of them – live and self-paced), simply drop Nicola an email at nicola@weareherehear.com and we can ensure that the recipient is granted access.